Members

Welcome Tufts Health Plan Medicare Preferred members!

Get the most out of your plan with wellness benefits and Preferred Extras, in-network doctors and pharmacies, forms and plan documents, a secure online portal, and more.

Have questions? Give us a call:

HMO Members: 1-800-701-9000 (TTY: 711)

PPO Members: 1-866-623-0172 (TTY: 711)

Grandfather hugging his young grandchildren

Everything You Need to Manage Your Plan

Here you can find links to important forms, plan documents, provider search tools, and more!

Prior Authorization Medical Review Criteria

For all products, when prior authorization is required, Tufts Health Plan uses written criteria based on sound clinical evidence to evaluate the medical appropriateness of health care services. These criteria are objective and based on current clinical and medical evidence and applied with consideration of individual needs and characteristics (e.g., age, comorbidities, prior treatment and complications), and the availability of services within the local delivery system.

Access forms for Tufts Medicare Advantage HMO, Medicare Supplement, Senior Care Options (HMO-SNP), and the Tufts Medicare Preferred Prescription Drug Plan (PDP).

Plan Documents

All of your plan documents in one convenient place, including your Summary of Benefits, Evidence of Coverage (EOC), Provider Directories, and more.

Search for Doctors and Dentists

Search for primary care doctors, dentists, EyeMed Vision Care providers, network pharmacies, and more within your network.

Register for Your Secure Online Account

When you register for your secure online account, you'll be able to pay your monthly premium, view your claims history and referrals, and more online.

Look Up a Drug

Access search tools to find out if your drugs are covered and which tier they fall under on your plan type.

Learn How to Save With Benefits and Extra Discounts

Learn about healthy living discounts and benefits, and Tufts Medicare Preferred Extras -- all designed to offer you savings and help you lead a healthy lifestyle.