Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.04-04-2020 09:51 AM
HP Recommended Product: HP Officejet 5740 Operating System: Microsoft Windows 10 (64-bit)I've been scanning a few items and playing with the settings available on the, relatively, new scanning method through HP Smart and am wondering exactly what does the "Compression" option does. Obviously it should do some form of compressing the image to make the file smaller, however, is "Low" low compression or low file size? It doesn't really say and in my tests, I get similarly sized files for all 3 options. I feel like it should have an "i" explaining what it does.
Thank you in advance!
5 REPLIES 504-07-2020 01:57 PM
HP RecommendedI scanned at all three settings a while ago, to find out the same answer. Unfortunately, I now have a new printer and haven't done that with the new one.
I do think it's a HUGE design error for HP not to say what this setting does. If the "low" compression makes it "low" quality, then it literally does the oppose of what it claims to do.
1 person found this reply helpful Was this reply helpful? Yes No
sandytechy20
42,355 2,551 2,063 HP Support Agent04-08-2020 05:18 PM
HP RecommendedWelcome to HP support community.
Perform root level uninstallation to remove all the printer related software's.
Download and install the printer driver
Click here to download the driver.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20
I am an HP Employee
04-10-2020 07:19 PM
HP RecommendedSandytechy20, your reply didn't even come close to addressing anything in this entire thread.
Since you work for HP, do you know what scanning compression does?
1 person found this reply helpful Was this reply helpful? Yes No04-10-2020 07:22 PM
HP RecommendedI know, right?! I was afraid to say this because I was not wanting another robotic, pasted, corporate response.
sandytechy20
42,355 2,551 2,063 HP Support Agent04-12-2020 07:40 PM
HP RecommendedI have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee
